A heartbroken man has been denied a refund from a wedding video company after his fiancée died in a car crash, and has faced a cruel backlash from the business after he gave them a bad review online.
Copper Stallion Media accused grieving Justin Montney of starting a smear campaign against them and on a website they created to mock him, wrote ‘life’s a b***h’ as they refused to give back the $1,800.
Earlier this month the company took it a step further by writing in a Facebook post that they hoped Montrey cried throughout the day he would have married 22-year-old Alexis-Athena Wyatt.
Wyatt passed away when her Honda Fit was hit by a semi-trailer on February 4 on the Highway 24 in Colorado Springs. After Copper Stallion Media told Montney he would not get the money back and the decision was non-negotiable, he left a negative review on TheKnot.com but the page has now been taken down.
Montney also spoke to a news station KRDO.
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Justin Montney’s 22-year-old Alexis-Athena Wyatt died in a Colorado Springs car crash on February 4
Montney asked for a wedding video deposit refund but Copper Stallion Media refused, so he wrote negative reviews and spoke to local media (pictured) about them
Copper Stallion Media received a flood of criticism and responded by creating websites about Montney. They wrote that Montney admits the contract was non-refundable and commented: ‘Life is a b***h, Justin’
On May 23 they wrote about Montney on Facebook: ‘We hope you sob and cry all day for what would have been your wedding day’
In an interview with KRDO, Montney said Copper Stallion Media offered to put the money towards his next wedding, which ‘was a very a very insensitive thing to tell me.’
Montney believes they should have been able to refund the money ‘because they didn’t render any services’.
After the interview, people flooded the company’s online pages with criticism.
The company has not responded to attempts to contact them but it led to Copper Stallion Media redirecting its Yelp page and website to JustinMontney.com and JustinMontneyWedding.com where they mocked the grieving man in an effort to counter the bad publicity.
On the websites, text states that on February 17, ‘Justin reached out by email to tell us that the wedding was off due to the death of his fiancée’.
‘We replied and expressed our sympathy and explained to him that all of our wedding contracts are non-refundable,’ they wrote. ‘He kept emailing us trying to get a refund and we kept reiterating that the contract is non-refundable. We eventually stopped responding since the issue was moot.’
Montney said Copper Stallion Media offered to put the money towards his next wedding, which ‘was a very a very insensitive thing to tell me’. He is pictured left proposing to Wyatt
The company received lots of criticism after Montney shared his story. He is pictured left and right with Wyatt
The text continues: ‘On May 18, 2020, Justin Montney emailed stating that since he did not hear from us or receive a refund, he was notifying us “that a presence will be taking place on social media”. This statement shows malice and intent to harm the reputation of Copper Stallion Media.’
‘Since this smear campaign started, we have received numerous emails, phone calls and comments online (sic). We are documenting everything to build our case against Justin Montney. We have acquired this domain name for the next two years.’